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You can manage your BigDataCloud account by clicking on the 'Account' button, located at the top right after logging in.

For any account-related queries, see the information provided below. If you encounter any issues or have further questions, please get in touch with us.

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Free Client-side Reverse Geocoding API: Usage Guidelines and Fair Use Policy
The Free Client-side Reverse Geocoding API is designed exclusively for client-side applications and must be used in compliance with our fair use policy. Breaches of this policy may result in your IP address being banned, restricting access to all free APIs provided by BigDataCloud....
Getting Started with BigDataCloud's Premium APIs
To access BigDataCloud's premium API services, simply create an account and obtain your API key.How to Create an Account:Click the "Sign Up" button at the top-right corner of our website.Follow the quick and simple registration process....
What is API Key Propagation?
The BigDataCloud API is designed as an ultra-scalable, enterprise-grade system, capable of handling virtually any volume of queries with ease.To maximise availability and ensure comprehensive global coverage, we’ve implemented a decentralised network of API servers. Each query is processed by the nearest available server, delivering highly reliable, low-latency performance....
What are the BigDataCloud API error codes?
Here are the error codes from BigDataCloud API, each with its corresponding name and an example of an error description.CodeNameExample error description400Bad RequestBad Request.401Bad CoordinatesInvalid coordinates. Expecting Latitude in (+/- 90) and Longitude in (+/- 180) range values....
When can I cancel my subscription?
You can cancel your subscription at any time during the month, but the cancellation will take effect starting from your next billing cycle.
What payment methods does BigDataCloud support?
BigDataCloud accepts payments exclusively via credit card and supports most major credit card providers.
How is the billing cycle calculated?
The billing cycle aligns with the full calendar month and operates on UTC time for all users. Your billing date is determined by the day of your initial payment and typically recurs around the same date each month....

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