How is the billing cycle calculated?

The billing cycle aligns with the full calendar month and operates on UTC time for all users. Your billing date is determined by the day of your initial payment and typically recurs around the same date each month.

For Pay-As-You-Go users, if your usage exceeds the base package allowance during a given month, an additional invoice may be issued at the beginning of the following month to cover the extra usage.

Contact support

If you have any further queries, feel free to contact our email support on our contact us page .


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