Account & Billing

Free Client-side Reverse Geocoding API: Usage Guidelines and Fair Use Policy

The free client-side Reverse Geocoding API is designed for client-side use only. Calls that violate this policy may result in your IP address being banned, preventing access to all of BigDataCloud's free APIs....

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When can I cancel my subscription?

You can cancel your subscription at any time during the month, but the cancellation will take effect starting from your next billing cycle.

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Getting Started with BigDataCloud's Premium APIs

To access BigDataCloud's APIs, create a free account. No credit card is required at any point during registration.How to create an accountClick Sign up at the top of the page.Enter your email address and complete the verification step....

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What is API Key Propagation?

When a new API key is created or an existing key is updated, it needs to be synchronised across all of BigDataCloud's API servers before it becomes active worldwide. This synchronisation process is called API key propagation, and it typically completes within 10 minutes....

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What are the BigDataCloud API error codes?

The following table lists all BigDataCloud API error codes with their names and example descriptions.CodeNameExample error description400Bad RequestBad Request.401Bad CoordinatesInvalid coordinates. Expecting Latitude in (+/- 90) and Longitude in (+/- 180) range values....

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How is the billing cycle calculated?

The billing cycle aligns with the full calendar month and operates on UTC time for all users. Your billing date is determined by the day of your initial payment and typically recurs around the same date each month....

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What payment methods does BigDataCloud support?

BigDataCloud accepts payments exclusively via credit card and supports most major credit card providers.

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